1. Who we are

DNF Electric & Solar ("DNF", "we", "us") provides electrical work and solar installations. Our address is 25 Loop Street, Paarl, 7476. This policy explains how we collect, use and protect your personal information when you use this website or contact us, in line with the Protection of Personal Information Act (POPIA).

Our Information Officer is [Information Officer name], reachable at [email protected].

2. What information we collect

We only collect what we need to respond to you and do the work. This can include:

• Your name, phone number and email address
• The address or location of the property where work is needed
• Details about the solar or electrical work you are asking about
• Anything else you choose to tell us in a form, email, message or call

3. How we collect it

We collect information when you complete a quote or contact form on this website, when you email, call or message us, and when you deal with us on a job.

4. Why we use it

We use your information to:

• Respond to your enquiry and prepare a quote
• Arrange site visits and carry out the work
• Issue invoices and compliance certificates
• Provide after-care and support
• Meet our legal and regulatory obligations

5. Who we share it with

We do not sell your personal information. We only share it with people who need it to help us deliver our service, such as suppliers, subcontractors or software and hosting providers that support our business, and where the law requires us to. Anyone we share it with must keep it secure and use it only for that purpose.

6. Keeping your information safe

We take reasonable steps to protect your personal information from loss, misuse and unauthorised access. No method of storing or sending information is completely secure, so we cannot guarantee absolute security.

7. How long we keep it

We keep personal information only for as long as we need it for the reasons above, or for as long as the law requires us to keep records. After that we delete or de-identify it.

8. Your rights

Under POPIA you have the right to:

• Ask what personal information we hold about you
• Ask us to correct or delete information that is inaccurate or no longer needed
• Object to us using your information, or withdraw your consent
• Complain to the Information Regulator if you believe your information has been mishandled

To use any of these rights, contact us at [email protected]. The Information Regulator can be reached at inforegulator.org.za.

9. Cookies

Like most websites, this site may use cookies or similar technologies to work properly and to understand how visitors use it. You can block or delete cookies in your browser settings, although some parts of the site may not work as well if you do.

10. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated shown at the top.

11. Contact us

Questions about this policy or your personal information:

• Phone: 021 001 8107
• Email: [email protected]
• Address: 25 Loop Street, Paarl, 7476